Is a DCIM toolset a simple way to manage the most complex of Data Centers? Or is it like many “single panes of glass” that set great expectations, but there is a hidden need to change people and processes before value is delivered. It is likely that some DCIM features will cause conflict with other team’s roles – so don’t expect everyone to” buy in”.
Too many focus on the technical features of many DCIM packages (asset, connectivity, monitoring, capacity, workflow, etc.) thinking that gaps in standards, processes, data and skills will disappear. These gaps can only be solved by management initiatives, so there are basic issues to address before any toolset can deliver against expectations. Often existing toolsets can be better utilised so that projects can be implemented faster, risks reduced, change controlled, etc. – many of the expectations that are set where a DCIM tool is promoted as the only answer. Many organisations have managed their data centres effectively before DCIM toolsets, so not all get the same value.
If your organisation or a client is currently considering a DCIM platform, then you will want to watch this webinar.